One of the greatest little tools out there is the ability to access remote desktops via the Internet. There are several programs out there that can do this such as Gotomypc.com and VNC. One of my favorites is logmein.com. Why is it my favorite? It uses codes that the remote desktop user must provide for remote access and it is free! VNC is great too, but it can be accessed by anyone if it is on and they know the password. Using logmein.com can be a secure way to get where you need to be (assuming someone is on the other end).
Perfect for those IT people who's moms keep calling for help!
